A: Our vape products comply with industry standards and have undergone safety testing. We recommend using and storing e-cigarettes properly to avoid accidents.

A:  We will process your order immediately. Typically, it takes 12-15 days for the package to arrive after we process the order. 

A: Store unopened e-cigarettes in a cool, dry, and ventilated environment. Avoid placing e-cigarettes in high-temperature areas such as inside cars, near open flames, or stoves. 

A: Please refer to our return policy page for specific details on returns and refunds. Generally, unopened products may be eligible for return, but individual used products may not be eligible for a refund.

A: Yes, our e-cigarette products typically come with a warranty period. Please check the product manual or contact customer service for more details on the warranty.